Underground connections subject to disruptions

Ten months after the Buncefield oil depot fire - probably the largest fire seen in this country since the Second World War - businesses in Hemel Hempstead are still suffering significant disruption as land and roads are constantly dug up to introduce new services. Today Community Internet launches a new wireless service designed to give Hemel Hempstead businesses a level of real Internet resiliency.

Hemel Hempstead attracts many major business players who rely heavily on their Internet connectivity and email. For many of them it is essential that they do not lose connectivity for even an hour. A recent survey by the DTI revealed that some 70% of businesses that suffer a ‘discontinuity’ in trading will ultimately be forced to cease trading altogether. This startling fact is clearly referring to major catastrophic incidents, which happen only once in a blue moon. And most businesses have some form of contingency plan in place to deal with these disasters – don’t they?

One of the main problems is that all too often companies put all their connectivity underground. They might have built in some diversity by using dual network providers, but all too often these feed into the building at the same point and run on the same physical routers, firewalls, fibres and exchanges. All of which become a single point of failure risk.

With the constant disruptions in Hemel Hempstead it is time for businesses to seek an alternative. Community Internet, an Internet Solutions Provider, is proud to announce the arrival of an innovative way forward – RedKite the latest in wireless technology. RedKite offers a true resiliency solution by giving the option to have connectivity to 2 different access points, from 2 different exchanges, via 2 different access technologies: one via a traditional fibre connection, the other via a high-speed wireless link.

Redkite goes live in Hemel Hempstead TODAY!
From 20th October businesses on the Hemel Hempstead business park, and surrounding area will have access to up to 20 Mbps broadband through the sky. By using RedKite, wireless connectivity can be delivered via the roof providing a diverse route to the Internet in the event of a cabled outage at ground level.

Not only does RedKite offer a true level of resiliency it can be used in conjunction with existing cabled solutions to deliver increased bandwidth. The RedKite 'Wired + Wireless' strategy makes use of all the bandwidth available to provide optimum performance. An additional advantage of this approach is that both lines are working all of the time. Many companies we have worked with have a 'spare' line as back up in case their primary service fails. However, all too often technical problems are found with the back-up just when it is most needed.

Community Internet uses Wired + Wireless connectivity for everyday communications, with automatic fail-over in the event that either service is disrupted and automatic load balance once both services are available again.

Community Internet plc Background
CI is a Business-to-Business Internet Service Provider with an unparalleled reputation for innovation and customer support. Working closely with customers to understand specific requirements, CI builds and supports solutions crafted from an extensive portfolio of connectivity solutions, security products web services and professional services to support a huge variety of on-line and e-business activities. CI enables businesses of all sizes to communicate better with their customers, suppliers, partners, home workers, branch offices, temporary sites and mobile workers – no matter what the circumstances.

RedKite facts – leased line in the sky
RedKite is a high-speed, wireless Internet access service, based on WiMax-ready technology. Available at speeds from 1 to 20Mb, RedKite represents a scaleable, flexible solution for business connectivity requirements.

• 1 to 20Mb dedicated connection with 1:1 contention ratio.
• Symmetrical bandwidth – same upload/ download speeds.
• 99.9% availability backed by a comprehensive SLA.
• Dedicated Technical Support Team and 24 hour network monitoring.
• Installation within 10 days.
• Conforms to IEEE standards


For further information please contact:

Jacqui Nicholls, Community Internet plc, Tel: 01865 856000
Email: hemel.redkite@community.net.uk
Web: www.community.net.uk